Become an expert in business planning modeling techniques and best practices by completing the base training within 3 months.

Stay current with all new customer software best practices and software improvements.

Teach a variety of class levels in both a public schedule and private customer sessions. Delivered virtually or in person.

Continually improve training delivery based upon feedback from course feedback received.

Learn unreleased training content quickly and be prepared to deliver on release.

Work alongside Customer Success organization to deliver a relevant and impactful training session for our customers by incorporating customer specific requests.

Ability to be flexible with modality and time requirements to meet customer needs for training.

Lead weeklong classroom training courses with learners of varying skill levels.

Special assignments and other duties not specifically stated may also be assigned.

Support learners with access to the customer learning tools.

Work within LMS and other training platforms to ensure quality training experience.

Support Cohort based training program by delivering bi-weekly one hour training sessions.

Strong communication skills

Passion for learning, teaching, and constant improvement.

Ability to comfortably and confidently present to large groups using multiple delivery methods, for lengthy periods of time

Ability to communicate concepts in a concise, logical manner so students can absorb and retain.

Ability to translate from model-building in Excel to multi-dimensional technologies.

Understanding of data integration (inbound and outbound).

Flexibility to prioritize and manage multiple activities simultaneously

High attention to detail and strong organizational skills

Up to 50% Travel – Pending lifting of covid restrictions, currently majority of courses or virtual

Analyze the training needs provided by the Client and determine the number of sessions needed to train the overall number of trainees according to courses and per site,

Be the point of contact for internal trainers and external vendors to coordinate the planification of training sessions,

Initiate and manage requests for session creation, modification, completion, cancellation where required,

Control and validate training agreements and ensure they are signed by both client and external vendors,

Organize the training sessions according to trainee's expectations and availability and ensure their proper execution,

Coordinate with training organizations, master vendor (OPCO) in charge of training settlement and Indian team

2 to 4 years of experience in learning delivery management and/or operations,

Exposure to an international work environment

High level understanding of the training landscape in France

Customer service-oriented posture is a must

Team player

Ability to communicate clearly and concise thoughts

Attention to details, structured and organized, capable to prioritize activities

Knowledge of Salesforce or any other CRM

Knowledge of Cornerstone or any other LMS is an added advantage

Fluent in French and English are a mandatory requirement

Proficient in MS Office, Excel, SharePoint

Job permit to work in France is a mandatory requirement

Competitive salary

Additional paid time off when a holiday is on a weekend you get the next Monday, floating day to take at your convenience

Birthday allowance

You oversee, organize, pilot, and animate the activity of the team which include:

• Coordinate and monitor the training plan in relation with the regional delivery manager, and monitor sessions filling rate,

• Update dashboards and KPI to ensure proper follow-up

• Hold daily huddles with the team to enhance team member's self-organization and raise risks or issues

• Meet agreed timelines and quality standards

You monitor closely of all key activities, such as demand planning, session creation, closure, etc, to ensure progress and mitigate risks

You ensure adherence to the processes in place and look for ways to improve performance, organizational efficiency, and methodology

You lead the monthly service review with the customer’s learning delivery manager

5 years minimum experience in learning delivery management and/or operations

Exposure to an international work environment

Capacity to solve diverse challenges and balance analytical critical thinking with quick decision-making.

Ability to communicate clear and concise thoughts, and to prove your thoughts with data

Ability to exercise judgment, prioritize and resolve problems

Team player attitude

Team leadership

Knowledge of Salesforce or any other CRM

Knowledge of Cornerstone or any other LMS is an added advantage

Good proficiency in MS Office with a strong proficiency in Excel

Fluent in French and English are a mandatory requirement

Excellent verbal and written communication skills, strong command over English grammar.

Ability to curate and craft engaging content for integrated campaigns – email marketing, social media, digital advertisements.

Ability to work with cross-functional teams and subject matter experts to gather content and turn it into meaningful reports, articles, and blogs for internal and external communications.

Write large volumes of content including but not limited to brochures, webpages, case studies, video scripts, and award submissions.

Knowledge and ability to write search engine optimized content.

Proficient in social media campaigns across platforms like Twitter, LinkedIn, and Facebook.

Strong computer skills including Microsoft Office Suite (Word, Excel, and PowerPoint).

Ability to multi-task and remain organized in a fast-paced environment.

Ability to navigate multiple priorities while maintaining high productivity

Experience writing for global organizations in American and UK English

Experience working with an L&D organization

Create content pieces across channels per project plan and campaign calendar

Collate content from internal and external stakeholders and turn it into meaningful articles, slideshows, video scripts, blog posts, and newsletters.

Work with partners and vendors to ensure marketing deliverables are met.

Excellent verbal and written communication skills.

Ability to craft engaging content for integrated campaigns – email marketing, social media, digital advertisements.

Ability to curate and gather content and turn it into meaningful reports, articles, and blogs for internal and external communications.

Conceptualize and create large volumes of content including but not limited to brochures, webpages, case studies, and award submissions.

Ability to manage a team of content and digital marketing professionals.

Proficient in social media campaigns across platforms like Twitter, LinkedIn, and Facebook.

Strong computer skills including Microsoft Office Suite (Word, Excel, and PowerPoint).

Ability to multi-task and remain organized in a fast-paced environment.

Ability to navigate multiple priorities while maintaining high productivity

Ability to work with cross-functional global teams to produce content.

Knowledge and ability to write search engine optimized content.

Google Analytics knowledge

Social media analytics and reporting proficiency

Knowledge of platforms like HubSpot, Marketo, or Eloqua

Experience working with an L&D organization

Excellent knowledge of the L&D landscape

Experience in managing a team of management professionals

Manage content calendar and conceptualize/create content pieces across channels per project plan and campaign calendar

Collate content from internal and external stakeholders and turn it into meaningful articles, slideshows, scripts, blog posts, and newsletters.

Create and support the creation of presentations and other collateral for various marketing initiatives.

Work with partners and vendors to ensure marketing deliverables are met.

Lead the content team and ensure timely deliverables and scaling up of the team with respect to strategic thinking